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Practice Management

125 - A 12-month Retrospective Study of No-show Appointments

Friday, May 23, 2025
2:00 PM - 2:20 PM MDT
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    Presenting Author(s)

  • Joseph Moon, DMD

    Resident
    NYU Langone Dental Medicine, Brooklyn, NY
    NYU Langone Dental Medicine, Casa Grande, AZ
    Chandler, Arizona, United States

    • Research Mentor(s)

  • TZ

    Takish Ziad, BDS

    NYU Langone Dental Medicine, Brooklyn, NY
    Casa Grande, Arizona, United States

    • Program Director(s)

  • DK

    Daniel J. Kane, DMD

    Program Director
    NYU Langone Health
    Brooklyn, New York, United States

Abstract:



Purpose: The aim of this 12-month retrospective study was to analyze the trends of no-show appointments according to the type of appointment scheduled in children at a community health clinic in Casa Grande, AZ, U.S.A.




Methods: Data from children aged 0–17 years who were patients of record and scheduled for appointments were collected and categorized into groups based on the type of appointment. The data was assessed for any trends specific to each type of appointment.




Results: Two-thousand eight-hundred seventy-four appointments were scheduled within a 12-month period. 535 of the 2874 appointments consisted of no-show appointments. 362 (67.7%; P < .001) of the no-show appointments were Dental Child Recall, otherwise known as a periodic oral evaluation. 361 (67.5%, P < .001) appointments were categorized under D-CC Child under the visit type.




Conclusion: Within 12-months, children scheduled for periodic oral evaluations comprised the majority of no-show appointments.

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